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Delete My Account

Printed From: Utah Reefs
Category: Main
Forum Name: Suggestion Box/Recommendations
Forum Description: This is the place to submit recommendations to the WMAS presidency.
URL: http://www.utahreefs.com/forum/forum_posts.asp?TID=57159
Printed Date: April 15 2024 at 10:05pm
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com


Topic: Delete My Account
Posted By: ReefdUp
Subject: Delete My Account
Date Posted: June 14 2012 at 5:30pm
Please delete my account.  I am frustrated with my inability to properly access the forum, and I've reached my breaking point.  I will try rejoining with a more simple name, but if things don't workafter that, then I'll just see you all at meetings.
 
Thanks in advance.
Nikki
 


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www.reefdup.com
Diving since 2009, reefkeeping since 2007, & fishkeeping since 1987
200g, 75g, & 15g Systems
PADI Advanced Open Water



Replies:
Posted By: Adam Blundell
Date Posted: June 14 2012 at 5:45pm
Create a new username first, and try it.  Without the ' in it and see what happens.  

Adam


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Come to a meeting, they�re fun!


Posted By: Summertop
Date Posted: June 14 2012 at 5:48pm
What user name do you want and I can see if i can modify your current account.



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Shawn Winterbottom


Posted By: ReefdUp
Date Posted: June 14 2012 at 9:40pm
Let's try "ReefdUp".  I'm not optimistic...just thinking deleting my account and starting over might be best to eliminate that as a possibility.  I don't think it's the name since the mobile site works fine for me.

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www.reefdup.com
Diving since 2009, reefkeeping since 2007, & fishkeeping since 1987
200g, 75g, & 15g Systems
PADI Advanced Open Water


Posted By: Summertop
Date Posted: June 15 2012 at 2:09pm
Ok...when you can't log in, try ReefdUp

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Shawn Winterbottom


Posted By: Shane H
Date Posted: June 15 2012 at 9:18pm
Get this fixed! Nikki's input is far too valuable to be accessible only at the meetings.


Posted By: Dion Richins
Date Posted: June 15 2012 at 11:34pm
Originally posted by Shane H Shane H wrote:

Get this fixed! Nikki's input is far too valuable to be accessible only at the meetings.


Absolutely!!!!!!!

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http://www.customaquariumfurniture.com" rel="nofollow - Bad "censored" Cabinets
Best quality in the valley! He is one sexy bald guy, even with out a finger!(MAC)


Posted By: ReefdUp
Date Posted: June 16 2012 at 6:47am
Thanks guys for the help, but the name change didn't fix the problem. 

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www.reefdup.com
Diving since 2009, reefkeeping since 2007, & fishkeeping since 1987
200g, 75g, & 15g Systems
PADI Advanced Open Water


Posted By: Adam Blundell
Date Posted: June 16 2012 at 8:00am
Looks like we need to get her a new computer. Heil, can you acquire some funds from a secret account... Or does that only work for getting alcohol?

Adam

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Come to a meeting, they�re fun!


Posted By: ReefdUp
Date Posted: June 16 2012 at 9:05am
I actually already got a new computer...with a new operating system (last computer had Vista...ew...this one is running on Windows 7.) The problem started when the forum was updated months ago. Does our forum run on WordPress? I've seen this is a common problem for WP.

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www.reefdup.com
Diving since 2009, reefkeeping since 2007, & fishkeeping since 1987
200g, 75g, & 15g Systems
PADI Advanced Open Water


Posted By: Dion Richins
Date Posted: June 16 2012 at 9:17am
I have problems with my new computer when in fire fox. (also running windows 7) I have to turn off the wysiwyg in the setting box. Or use IE as Im doing right now.

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http://www.customaquariumfurniture.com" rel="nofollow - Bad "censored" Cabinets
Best quality in the valley! He is one sexy bald guy, even with out a finger!(MAC)


Posted By: ReefdUp
Date Posted: June 16 2012 at 9:19am
I use IE9, tried Firefox (didn't import the settings), tried Chrome (didn't import the settings).  Tried hubby's computer...
 
Nada...


-------------
www.reefdup.com
Diving since 2009, reefkeeping since 2007, & fishkeeping since 1987
200g, 75g, & 15g Systems
PADI Advanced Open Water


Posted By: ReefdUp
Date Posted: June 16 2012 at 9:23am
It's a login thing I think. Tells me I do not have permissions when I try to post...or it tells me that my session has ended (but I'm still logged in.) I have to exit the page, return, logout, then login.

That's why I think trying a new account completely might help.


Posted By: ReefdUp
Date Posted: June 16 2012 at 9:38am
Hey Fatman, can I come over sometime and try my account on your computer/network? That'll rule things out pretty quickly.


Posted By: jwoo
Date Posted: June 16 2012 at 11:45am
Nikki - you can just create a new account without needing to delete this one. That way if it doesn't work we can continue to troubleshot and you can keep you old account. I'd hate to delete your account only to have the trouble on a new one (not saying you would but I'd rather be safe then sorry!)

So make a new account and see what happens. If it works we can move your paid status to the new one and you'll be set. If it doesn't we need to figure out why your account is different from everyone elses. The fact that it works on the mobile site but not the website is odd.

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None at the moment
Soon: 72 Gallon Bowfront


Posted By: Summertop
Date Posted: June 18 2012 at 10:59am
Originally posted by ReefdUp ReefdUp wrote:

Hey Fatman, can I come over sometime and try my account on your computer/network? That'll rule things out pretty quickly.


That's what I would try first...go to someone's house and use their computer/network.

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Shawn Winterbottom


Posted By: Laird
Date Posted: June 18 2012 at 12:43pm
I always use Safari because I have problems with the other browsers.

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Indefinite hiatus from sw aquariums.

Once I have my glorious return I'll set back up the following.
50 Gallon rimless cube.
180 Gallons mixed reef paradise


Posted By: ReefdUp
Date Posted: June 18 2012 at 2:44pm
Sorry...not ignoring you guys (just can't post easily.) Fatman is out of town, so I'll try his house when he gets back. If that doesn't work, I'll try jwoo's idea - make a new account and keep this one just in case.

Sheesh...sorry everyone. I swear I'm not trying to be a pain...just an active member. :)


Posted By: jdinchak
Date Posted: June 18 2012 at 4:22pm
Does your router have a firewall installed on it?  Maybe the firewall is having issues.  

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180G Mixed Reef Tank

170G Dart Frog Tank


Posted By: ReefdUp
Date Posted: June 18 2012 at 5:09pm
We've tried two different routers, so I don't think that's the case. How would I check that? Plus, nothing changed to the router when this problem started. I was ok on the forum for several months.

Here's one error I'm getting:



Posted By: ReefdUp
Date Posted: June 18 2012 at 8:25pm


Posted By: Jake Pehrson
Date Posted: June 18 2012 at 11:18pm
I am sorry you are having problems. I doubt the problem will be solved by creating a new account. This is usually caused by issues with the temporary files on your computer. Clearing your temp files / browser cache will usually fix it. I have also seen browser toolbars cause problems. In particular spyware and virus protection toolbars.

Try someone else's computer with a different internet connection and let us know what happens.

I am typing this post on an android tablet using the default browser. I use Firefox at home, Chrome at work, and IE everywhere else and have no problems.

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Jake Pehrson

Murray

http://coralplanet.com" rel="nofollow - coralplanet.com

http://utahbeeranch.com" rel="nofollow - :)


Posted By: Summertop
Date Posted: June 19 2012 at 9:14am
Originally posted by ReefdUp ReefdUp wrote:

Sheesh...sorry everyone. I swear I'm not trying to be a pain...just an active member. :)


You are most certainly NOT being a pain. I think everyone in the presidency shares my feelings on this. We just want things to work for you and we don't mind helping.


If Jake's suggestions don't help, you might also check your browser's security settings. I think some browsers will even let you set them per web site. Make sure "cookies" are allowed.

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Shawn Winterbottom


Posted By: Shayne
Date Posted: June 19 2012 at 9:48am
I was getting the same errors on my work computer. I ended up changing the security settings (lowered them) and that solved my issue. I use IE at at work and Firefox at home. Never have a problem at home.

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21G Reefer Nano


Posted By: Mark Peterson
Date Posted: June 19 2012 at 11:33am
I agree with everyone above.
These guys are some of the most helpful people you will ever meet and they donate tons of their valuable time to the WMAS. Hug

My computer recently stopped showing me movies and clips, like youtube. The error message says to check my internet connection and clear the cache, but that's not it. The problem appears to have started after I updated to the newest version of Adobe Flash Player. I'm still working on getting it resolved!

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Reefkeeping Tips, & quick, easy setup tricks:
www.utahreefs.com/forum/forum_posts.asp?TID=9244
Pay it forward - become a paid WMAS member


Posted By: ReefdUp
Date Posted: June 19 2012 at 8:27pm
With all due respect and appreciation for the help...after several months of this recurring problem, I've tried the "typical fixes"...to include cookies (first thing I checked).

So, here's my list so we don't keep rehashing:

Problem: various error messages saying I don't have sufficient permissions to access forums or that I've timed out (after one post usually). I have to close out of the site, reopen the site, log out (logging out before closing out of the page never works), then log in to post. This started the same time as the forum upgrades a few months ago.

Tried solutions:

One desktop with Vista
- Problem started with this computer......
- IE8, IE9, FireFox, Chrome
- No browser toolbars or internet website spam filter stuff
- Ran AVG anti-virus
- Firewall disabled/enabled
- Lowered/re-raised security options
- Cleared temporary files/internet history
- Enabled cookies (requirement for 99% of the sites I use)
- Added utahreefs to my allowed list in security
- Two different routers
- Two different modems

Laptop computer #1 with Windows 7
- IE9, Chrome, Firefox
- Router #1 only
- Modem #1 only
- Ran Norton anti-virus
- HUSBAND's ACCOUNT WORKS FINE!!!! on this computer

Laptop computer #2 with Windows 7
- IE9, Chrome, Firefox
- Router #1 & #2
- Modem #1 only
- Cleared temp internet files
- Run Kaspersky anti-virus
- Disabled/enabled firewall
- Lowered/re-raised security options
- Disabled/enabled antivirus software (oh yeah, livin on the wild side)
- Cookies are enabled (again...I'm on multiple forums with no issues)
- Utahreefs on my allowed list
- Changed username (Reef'd Up to ReefdUp)

Mobile Android Phone
- No problems
- Running AVG anti-virus
- Tried logging out to make sure it wasn't interfering with computer account

I have not yet tried another network. However, my HUSBAND's account works fine on his computer, and yet mine does not. I really *really* don't think I'm misdiagnosing this problem to the point where it is something as simple as my cookies or whatever.

BTW, I should note that I'm on NanoReefs, ReefCentral, CincyReef, WORCReef, CORA, the Mustang Corral, and a few other smaller forums. I have no issues on those sites.


Posted By: Fatman
Date Posted: June 19 2012 at 8:45pm
Take your laptop and try it on my router. You know the password or Little Jake does. If it doesn't work on my network try your log in on my Mac behind my desk.  That should tell us definitively if it's a computer, network or user name/password issue. 

While you're there the tanks both need a water change ;-) Just kidding!  But go try it and cheer Debbie up.  Maybe she'll fix dinner for you.

Fat 


Posted By: Mark Peterson
Date Posted: June 19 2012 at 8:57pm
Wow, I admire your tenacity to resolve a problem.
The easy way might be the best way to find out.
Reefed Up reads the same as your original forum name.
Reef'd Up is your trademark/website, but maybe after the new one works for a while, you could risk changing it. Have the new name updated to your trademark name and see if it continues working from then on, otherwise change it back and place the trademark name in your signature line.
Good luck
Big smile


-------------
Reefkeeping Tips, & quick, easy setup tricks:
www.utahreefs.com/forum/forum_posts.asp?TID=9244
Pay it forward - become a paid WMAS member


Posted By: ReefdUp
Date Posted: October 12 2012 at 10:12pm
After having this problem for almost a year now, I think it's finally fixed!!!

I made up a matrix spreadsheet to try every combo and every possible solution. I reconfigured my cookie preferences, uninstalled just about everything, reinstalled, and started using Chrome again (Chrome had the same problem before.) Magically...something fixed it...or at least I've stayed logged in all day.

Yeeeah!!! Thanks to everyone who helped...and sorry to those of you who I never replied to. :-/


Posted By: builderofdreams
Date Posted: October 13 2012 at 9:12am
Originally posted by ReefdUp ReefdUp wrote:

It's a login thing I think. Tells me I do not have permissions when I try to post...or it tells me that my session has ended (but I'm still logged in.) I have to exit the page, return, logout, then login.

That's why I think trying a new account completely might help.
Mine does the same thing after every post i make. Fact of it is it will do it as soon as i hit the post reply button on this post. Kinda of a pain but i have gotten use to it.


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It's Not a Hobby It's an Obsession
150&210 Gallons of Madness and. Sanity! 801-850-4915

http://www.utahreefs.com/forum/forum_posts.asp?TID=65135&title=builderofdreams-feedback-post


Posted By: ReefdUp
Date Posted: October 13 2012 at 9:45am
Yup, that's the problem I had. What internet browser are you using? How do you have your cookie preferences set?


Posted By: builderofdreams
Date Posted: October 13 2012 at 10:18am
I am using IE 9. Secrutiy set at Medium.

-------------
It's Not a Hobby It's an Obsession
150&210 Gallons of Madness and. Sanity! 801-850-4915

http://www.utahreefs.com/forum/forum_posts.asp?TID=65135&title=builderofdreams-feedback-post


Posted By: ReefdUp
Date Posted: October 13 2012 at 11:00am
That's what I was using. I'm not sure what fixed my problem...but try this:

Install Google Chrome without importing any of your preferences/settings/etc. See if that works first.



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