Innovative Marine Nuvo 38 cracked
Printed From: Utah Reefs
Category: Help
Forum Name: EMERGENCY FORUM
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URL: http://www.utahreefs.com/forum/forum_posts.asp?TID=69707
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Topic: Innovative Marine Nuvo 38 cracked
Posted By: jeffreyg
Subject: Innovative Marine Nuvo 38 cracked
Date Posted: February 16 2014 at 1:09pm
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After 4 months of being set up, my aquarium cracked and leaked out all over the floor. Fortunately I was standing there. I came home from work to see a 1 inch hairline crack in the front left rounded edge about 1/3 down from the top. As I stood there the aquarium started to leak out the front side.
Fortunately I had a Rubbermaid 50 gallon trash can near by. I was able to get it under the water pouring out and began siphoning. I saved the fish and placed the live rock in the Rubbermaid. I had thousands of dollars of corals. My carpet stinks and the wood on my bar is now had a dark color.
The local dealer that sold the tank would only give me the number of the rep. Innovative marine is telling me they will send a new tank out and I should have it in 3 weeks to a month. I'm supprised they did not give me the tank in the local pet shop.
  ------------- JeffreyG |
Replies:
Posted By: jeffreyg
Date Posted: February 16 2014 at 1:36pm
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I am trying to save the corals and have been wondering if I even want the Innovative Marine tank.
I am thinking of having a custom tank built. I have had two other tanks sitting on this spot for over 10 years without a problem. Does anyone have a suggestion as to what to buy?
The bar space is 24" wide and needs to be an all in one.
Another local dealer has offered to store my corals in an empty tank they have set up. I know that I will be doing just about all of my business there. ------------- JeffreyG |
Posted By: Mike Savage
Date Posted: February 16 2014 at 1:41pm
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I would consider a custom Aquarium Creations tank. -------------  |
Posted By: Mark Peterson
Date Posted: February 16 2014 at 5:24pm
Wow, how lucky to be there at the right moment to save everything.  ------------- Reefkeeping Tips, & quick, easy setup tricks: www.utahreefs.com/forum/forum_posts.asp?TID=9244 Pay it forward - become a paid WMAS member 
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Posted By: jeffreyg
Date Posted: February 16 2014 at 5:34pm
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Yes Mark - How lucky for me that someone other than who I purchased the aquarium from would offer to keep the corals. It's going to be a month to get a new tank.
------------- JeffreyG |
Posted By: Dion Richins
Date Posted: February 16 2014 at 7:19pm
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I had mine break after about 6 months. It was taken care of and the new one has been running for about a year now. Mine had the divider for the back separate. Innovative Marine was great to work with. ------------- http://www.customaquariumfurniture.com" rel="nofollow - Bad "censored" Cabinets Best quality in the valley! He is one sexy bald guy, even with out a finger!(MAC) |
Posted By: jeffreyg
Date Posted: February 17 2014 at 10:13am
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Innovative has said that they will send me a replacement. It's about 3 weeks out. Curiously, the nuvo 38 is being replaced by a 40 gallon cube. Pretty much the same tank. The new one is higher quality glass, no rounded corners and comes with a rubber mat.
Sounds like they have had lots of these break ------------- JeffreyG |
Posted By: Mike Savage
Date Posted: February 17 2014 at 10:25am
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Much better IMHO. I'm not a fan of rounded corners on glass tanks. ------------- |
Posted By: bstuver
Date Posted: February 17 2014 at 1:55pm
This scares me a bit seems I have this same tank and not very good luck  ------------- Jackie Stuver "wait these aren't the happy Hawaiians oompa doompa godly heaven on your face zoas? I dont want them then. lol!" Ksmart |
Posted By: Mark Peterson
Date Posted: February 18 2014 at 12:25am
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I would not be surprised if the company had a customer service policy of replacing the tank upon request, even before it fails. Can't hurt to call and find out. ------------- Reefkeeping Tips, & quick, easy setup tricks: www.utahreefs.com/forum/forum_posts.asp?TID=9244 Pay it forward - become a paid WMAS member
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