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jcoulter17 
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 Topic: Apex
Posted: November 25 2011 at 4:07pm |
I guess I can setup this up using my Apex controller but Im trying to used the computer to setup some outlets (light) to my Apex. I go to configuration and then to outlet setup and all I get is a blank page thats says apex outlet setup . So how can I fix this where I can setup up the timing for the lights
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Snowsrfr
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Posted: November 25 2011 at 7:19pm |
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Hmmm, that's weird. When you do what you say, you should get a page that has a drop down with all the outlets to choose from. If it's blank, maybe try resetting the APEX on the head unit? Are you using the most current firmware? If a reset doesn't work, maybe re-installing (or installing new) firmware will get it working for ya.
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"A fish tank is not a pet. It's a TV that you gotta feed." - John Caparulo
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Jeffatpm
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Posted: November 25 2011 at 7:29pm |
I've had some trouble depending the browser on my computer. Try refreshing the page, and be patient sometimes it takes a sec to pull up.
when you first login the apex, let it completely load up then try going from there, and refresh as needed.
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210 Reef with loads of LEDS
Large Fishey Room
Located Near Jordan Landing in West Jordan.
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Pete1122
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Posted: November 25 2011 at 8:36pm |
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You can also use the Apex Browse Utility to trouble shoot.
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Jeffatpm
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Posted: November 25 2011 at 9:20pm |
I don't know about that one, what's that?
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210 Reef with loads of LEDS
Large Fishey Room
Located Near Jordan Landing in West Jordan.
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jcoulter17
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Posted: November 25 2011 at 9:25pm |
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are you talking about resetting the net reset? I just did that
whats the most current firmware
Edited by jcoulter17 - November 25 2011 at 9:26pm
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Rara
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Posted: November 25 2011 at 9:49pm |
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According to Neptune's website the current Firmware Revision is 4.11-AA11.
http://www.neptunesys.com/index.php?option=com_content&task=view&id=49&Itemid=48
Edited by Rara - November 25 2011 at 9:49pm
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jcoulter17
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Posted: November 25 2011 at 10:08pm |
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well I guess it's time to upgrade
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jcoulter17
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Posted: November 25 2011 at 10:14pm |
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I tryed but its say it umable to locate a valid ARP entry
failed creating ARP table entry
I hardwired my computer and the apex is already hardwired so that's not the problem
Edited by jcoulter17 - November 25 2011 at 10:31pm
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GentlemanBean
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Posted: November 25 2011 at 10:34pm |
 jcoulter17 wrote:
I tryed but its say it umable to locate a valid ARP entry
failed creating ARP table entry
I hardwired my computer and the apex is already hardwired so that's not the problem
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Are you trying to update if from a mac or a pc?
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jcoulter17
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Posted: November 25 2011 at 10:36pm |
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PC
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jcoulter17
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Posted: November 25 2011 at 10:38pm |
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ok thanks for all the help but I got it to work (software="4.11_AA11" hardware="1.0")
but I still can't use the on the computer
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GentlemanBean
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Posted: November 25 2011 at 10:43pm |
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weird. i have seen that error while updating from a mac but never from a pc. make sure you are running the update utility as a administrator or try right clicking the update utility and choose run as admin.
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jcoulter17
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Posted: November 25 2011 at 10:45pm |
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Ok thanks everyone that helped. It's working now
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jcoulter17
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Posted: November 25 2011 at 11:46pm |
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So....If I put the IP address in it works but if I put apex in the address bar it doesn't work
I guess I just need to start using the IP address to get to the apex controller
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Jake Pehrson
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Posted: November 26 2011 at 6:37pm |
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If you can't use apex in your browser try changing the IP address of the APEX. This will often fix name resolution problems.
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