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CAD 8 gal LED Aquarium

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Bryant View Drop Down
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Joined: September 07 2012
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    Posted: October 06 2012 at 11:08pm
Does anyone have experience with these or this company, I have had this tank for around 3 weeks and the LEDs are already starting to go out.  I contacted the company and there email reply basically said that they don't make the LEDs.
 
Is this normal for this company?
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rfoote View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rfoote Quote  Post ReplyReply Direct Link To This Post Posted: October 07 2012 at 7:43am
I had a CAD 32g about 5 years ago. They struggled then with quite a few quality control issues, don't know if they have been worked out yet... If Eddie is still involved and you can get a hold of him, he should help you out. Did you purchase it directly from CAD?

Edited by rfoote - October 07 2012 at 7:46am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bryant Quote  Post ReplyReply Direct Link To This Post Posted: October 07 2012 at 9:07am
I just checked my email from them and it was from Eddie.  It was such a frustrating response as it is pretty much a given than almost no manufacturer makes the individual components that go into a finished product.  So for them to tell me that they do not make the LEDs just says that they do not stand behind the finished product.  I purchased the tank from a LFS, they already swapped the light fixtures on it when I initially bought the tank, and the tank they have for sale right now has LEDs out on the light fixture.  when I told the LFS yesterday that the LEDs were going out the response I was to have them basically suggest that I purchase a differnent brand light fixture from them.  I do plan on buying a different brand fixture at this point but I think will be getting it from a different LFS.
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