QuoteReplyTopic: Web Site Outage Posted: March 26 2009 at 5:27pm
The message board is back up. Unfortunately we have lost the posts from yesterday. I am sorry for any inconvenience this may cause.
For those who care let me give a quick synopsis of the web site outage. Last night starting at 11:45 PM I tried to upgrade the database to a new version in hopes that it would help speed up the website. I made multiple attempts at upgrading it and each time the threads would not match up correctly. The last attempt at I made at ~5:00am work at least I thought it did. This morning I received a call from Adam and I soon determined that it had drop the last 30 days of posts. This morning I decided to revert back to the backup I made before the conversion attempts. I soon discovered that the backup was corrupted and after a few hours of attempts to restore the corrupted data I decided to restore from a tape backup that was done the night before. I have determined the cause of the problems last night and my next attempt (which will probably happen in the next few weeks) should be successfully.
Thanks again for your patience, hopefully everything is working fine...I am going to bed.
Thanks Jake for all you do. I want you to know I appricate your work.
Here is what a customer said while on hold Oh my gosh! Did you open the door? I told you not to open the door. Dre is in here completely naked and he's got freak'n Macaroni and Cheese in his hands.
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