My experiences at live rock n reef

Hey all,

I have been there numerous times and im not impressed. First off your live rock comes out of california, and your not diver direct. Your special list direct.. I.e. last weeks fish. Just because you havent seen it doesn't make it rare.. Another thing , i bought a tree sponge for 49.99 it later deteriorated because you put it in a wet paper towel. To my knowledge and many other more experienced aquarist there supposed to be bagged under water. Even tried to knock all the air out of the sponge. Shouldnt he know the products he sells. Cant even set up a neptunes let alone answer questions... Remember this is the guy caught on camera wallking around aqautic dreams when they werent there.


       I did like your raffle, as i won the led pendant but you gave me. old used cables with the grounds broke off. Whats that about? Aslo i spend over 4 hundred there and your add says for ever "100" spent you get a "15" dollar. Well i got 15 off of something for all that money..

    I bought a aquamax media reactor. Didnt notice the pump was broke. And after all the searching you gave me a manuel to a zoivut media reactor. Totally different. Sorry to say but what a waste of time and money.


Oh and you shouldn't talk **** on people "cough" brandon at zoanthids.com... Or erics tanks "cough". My opinion there way better to deal with then bill aka im to cool and your poor. Thats why i habe spent 6 grand and counting with eric....


V/R JUSTUN MATTINSON.



Edited by justundrake - January 31 2013 at 10:13am

I love the live rock don't get me wrong.

Edited by Tanuki - January 31 2013 at 10:16am

ERI FISH WHOLSALE IS NOT DIVER DIRECT, just cause you may have a few connections doesnt mean diver direct false advertisement, Nd knowledge. Walt smith rock is not diver direct rock, anyone smart knows you dont let it just sit in boxes on the floor of your store stinking up the place. There is alot of bad stuff on rocks as well as good. Its also funny how he will post on the forum I have a lot of calls asking this or that or yes the achillies sold right away when no one even asks its lik e talking to your self.

justundrake wrote: Hey all, I have been there numerous times and im not impressed. First off your live rock comes out of california, and your not diver direct. Your special list direct.. I.e. last weeks fish. Just because you havent seen it doesn't make it rare.. Another thing , i bought a tree sponge for 49.99 it later deteriorated because you put it in a wet paper towel. To my knowledge and many other more experienced aquarist there supposed to be bagged under water. Even tried to knock all the air out of the sponge. Shouldnt he know the products he sells. Cant even set up a neptunes let alone answer questions... Remember this is the guy caught on camera wallking around aqautic dreams when they werent there.        I did like your raffle, as i won the led pendant but you gave me. old used cables with the grounds broke off. Whats that about? Aslo i spend over 4 hundred there and your add says for ever "100" spent you get a "15" dollar. Well i got 15 off of something for all that money..     I bought a aquamax media reactor. Didnt notice the pump was broke. And after all the searching you gave me a manuel to a zoivut media reactor. Totally different. Sorry to say but what a waste of time and money. Oh and you shouldn't talk **** on people "cough" brandon at zoanthids.com... Or erics tanks "cough". My opinion there way better to deal with then bill aka im to cool and your poor. Thats why i habe spent 6 grand and counting with eric.... V/R JUSTUN MATTINSON.

I couldn't agree more. I went there to get some stuff, knew what I wanted but had some questions. I could have been in and out of there in 10 mins but I was waiting around for nearly an hour before I got what I wanted. And I was second rate because he was busy talking to a groupie that wasn't even buying anything. When I bring up that place one thing always comes up... That guy is a ****

justundrake wrote: Oh and you shouldn't talk **** on people "cough" brandon at zoanthids.com... Or erics tanks "cough".

Yet you seem to be spending this morning on the boards doing exactly that!  This is the kind of cra* that has cause me to leave the boards and become extremely disinterested in having anything to do with this club.

Tanuki wrote: Customers should be able to review their experiences with vendors.  The difference between  a store critiquing another store vs a customer critiquing a store is completely different.  I for one think it is important that experiences are shared so that people are forewarned about the practices of a business.  A customer review is untainted as the customer has nothing to gain by sharing their opinion/ experience.  A store who does the same thing is attempting to drive business in their own doors.ÂÂ

I couldn't have said it better. That's How it is straight forward. I wish i woukd have been forewarned. I was actually replying when you posted

Well someone was unhappy, just though i should reply to this since my store is being slammed, first off we are a diver direct company, our Florida live rock is the rock we are know for which is collected by our own divers in Florida, but yes we do bring in many import live rocks that pretty much all come through california like allot of livestock does as well, however we also bring in many livestock shipments from diver direct companies as well, as far as Saying something is a rare coral or fish it probably is if i am saying that its very hard to get or hasnt been seen for a long time in the hobby,  as far as walking around aquatic dreams goes, if it wasnt for me stopping by to check out the place when they were apparently closed but the door was unlocked who knows who else could have walked in, at least i was able to notify the police that someone apparently didnt lock there doors, also there are some species of sponges that are not effected by air and the boring and tree sponge happens to be 2 of those sponges, which we do sometimes wrap in wet paper towel for short transport and have never had an issue until you, i can tell you the sponge did not die because of the way we bagged it. your tank parameters is a different discussion. I do know how to setup a neptune system because i have personally owned the neptune Jr as well as an apex so not sure what that comment is about,  also if you received bad cables with the led pendant you won just call us and we will take care of that for you no problem, as far as the media reactor manual goes , you bought the display model and i apologize if we grabbed the wrong instruction manual, human error, also dont ever say that i talked badly about anyone like eric or brandon when i did not, i am good friends with eric and think he is a great guy and as far as brandon goes i hardly know him other than he has been in the shop a few times, never have i ever said anything derogatory about either of those people, also if you are so unhappy with us why dont you stop by and personally let us know, i have never even got one email or phone call from you, i can tell you that we would not be in business if we are so bad, but everyone is entitled to their opinion, and you will always get people that love to jump on something like this and add there negative comments, but if this was a good comment post you would get very few that want to say what a great experience they have had here, just how it goes with posts like these, 

I'm gonna grab some popcorn and try not to point out the spelling errors.